Privacy policy

Effective Date: 19 May 2025

Last Updated: 19 May 2025

Welcome to Custard — a platform for Kiwis to post honest reviews about anything and everything. We take your privacy seriously and are committed to protecting your personal information under the Privacy Act 2020 of New Zealand.

By using Custard, you agree to the collection and use of information in accordance with this policy.

1. What We Collect

When you create an account on Custard, we collect the following personal information:

Username
Email address
We do not collect additional personal information when you leave a review, but your reviews are publicly visible and associated with your username.

2. How We Use Your Information

We use the information we collect to:

Create and manage your account
Display your reviews publicly
Contact you if necessary
Understand how people use the site (via analytics)
We use tools like Google Analytics and Vercel Analytics to gather non-personal, aggregated data (like browser type, device, and pages visited) to improve the website.

3. Cookies and Tracking

We use cookies and similar technologies to:

Keep you logged in
Understand how the site is being used
Improve your experience
You can disable cookies in your browser settings, but some features may not work properly.

4. Sharing Your Data

We do not sell your personal information, however, we may share certain technical or usage data with third-party providers, including:

Google Analytics (for website insights)
Vercel (our hosting and deployment platform)
These services may store information outside New Zealand in accordance with their own privacy policies.

5. Public Content

All reviews posted on Custard are public and linked to your username. We currently do not moderate reviews, so please use common sense and avoid posting anything harmful, offensive, or illegal. We reserve the right to remove content if required by law or if it violates rules outlined in our FAQ or future community guidelines (coming soon).

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

Access the personal information we hold about you
Request corrections to your personal information
Request deletion of your account and data

To make a request, email us at: custardnewzealand@gmail.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last Updated” date at the top of this page.

8. Contact Us

For any privacy concerns or questions, contact: custardnewzealand@gmail.com